Whether you have questions about payments, betting, your account, or anything else, the scores 888 Help Center is always here for you. Browse the topics below or get in touch with us directly.
Choose your issue and scores 888 will walk you through a detailed solution
Learn about deposit and withdrawal methods, limits, and processing times.
Profile updates, security settings, and the verification process.
How to use your welcome bonus, cashback, free spins, and promo codes.
A guide to betting markets, understanding odds, live betting, and cash out.
How to play slots, Live Casino, fishing games, and more.
Download, install, and troubleshoot the Android and iOS apps.
Account security, changing your password, and reporting suspicious activity.
Learn about self-exclusion, deposit limits, and available support resources.
Making a deposit at scores 888 is simple. Just follow the steps below and top up your account balance in a matter of minutes.
Log in with your mobile number and password, then click the 'Wallet' icon in the top menu.
Choose your preferred method — bKash, Nagad, Rocket, Visa, or bank transfer.
Enter any amount starting from ৳200 and complete your payment.
Your wallet balance will be updated as soon as the payment is confirmed — usually within 1–3 minutes.
Minimum deposit is ৳200. Get a 100% bonus on your first deposit — up to ৳10,000. The bonus is credited to your account automatically.
Withdrawing from scores 888 is quick and easy. Once you submit a withdrawal request, funds are typically delivered to your mobile banking within 5–15 minutes.
BKash/Nagad: 5–15 minutes | Bank Transfer: 1–4 hours | Visa/Mastercard: 1–3 business days
Minimum: ৳500 | Daily Maximum: ৳2,00,000 | Higher limits apply for VIP members.
Before your first withdrawal, you'll need to verify your account with a national ID or passport. After that, no further verification is required.
If it takes longer than 24 hours, contact us immediately via live chat or email and we'll make it a priority.
Withdrawals must be made through the same method used for your deposit, in compliance with our anti-money laundering policy.
When something goes wrong on an online betting platform, the first question that comes to mind is — who do I turn to right now? Whether you're stuck on a payment at 2 AM or confused about a bet, the scores 888 Help Center is there for you at any hour. Seven days a week, 24 hours a day.
Many platforms call it support but only offer an email address that goes unanswered for days. scores 888 is nothing like that. Our live chat responds in an average of 2 minutes, and we always have Bengali-speaking agents online — so there's no language barrier.
Many users are caught off guard by the verification step when making their first withdrawal. It's simply part of scores 888's security system — put in place solely to protect your funds, nothing else.
The verification process is simple. Just upload a photo of the front and back of your national ID along with a selfie. Verification is usually completed within 1 to 2 hours. Once verified, you won't need to do it again — all future withdrawals will be processed automatically.
A common question about scores 888's bonus system is: "Can I withdraw bonus funds directly?" The answer is that every bonus comes with a wagering requirement. For the welcome bonus, you typically need to wager the bonus amount 10–15 times before it becomes withdrawable. This condition is clearly stated on each bonus offer's details page.
The same rules apply to free spin bonuses. Cashback bonuses, however, can generally be withdrawn directly or may require placing a minimum bet. If you have any questions about a bonus, just ask via live chat — our support team will walk you through everything.
The scores 888 mobile app runs smoothly on most Android and iOS devices, though you may occasionally encounter some common issues.
The scores 888 platform is secured with SSL encryption, but it's equally important to take precautions on your end. Never share your password or OTP with anyone — scores 888 support staff will never ask for your password.
Enabling two-factor authentication significantly improves your account security. If you ever suspect unauthorized access to your account, change your password immediately and notify our support team.
For the fastest resolution, use live chat. Average response time is just 2 minutes.
24/7 OnlineFor complex issues, write to us with full details via email. Responses typically arrive within 2–6 hours.
support@scores888.netFor urgent payment issues, reach us directly by phone — available from 9 AM to 11 PM.
9 AM – 11 PM
Quick fixes for the most common issues on scores 888
Double-check that your bKash PIN is correct. Payments may fail if you've reached your daily transaction limit — check your limit via the bKash app or *247#. If the problem continues, try using Nagad or Rocket instead.
Refresh the page and wait a few minutes — minor delays in the banking system can occur. If it's been more than 30 minutes, contact support with your payment reference number.
A minimum internet speed of 5 Mbps is recommended for live streaming. Clear your browser cache and, if you're using a VPN, try disabling it. If the issue continues, try lowering the video quality.
Multiple incorrect password attempts will temporarily lock your account. Wait 30 minutes and try again. If the issue persists, contact support — they'll verify your identity and unlock your account.
Bonuses are subject to specific terms and conditions. The promo code must be entered before making a deposit — codes submitted afterwards will not be applied. Once conditions are met, the bonus is usually credited within 15 minutes.
Bets are settled once the official match result is confirmed. Refund policies apply to suspended or postponed matches. Check your full betting history for details.